Gifted Hands

Personal Care Assistance

Dignified, respectful support with daily routines that matter most

At Gifted Hands Home Care, we understand that needing support with personal tasks can feel sensitive and emotional. That’s why our Personal Care service is delivered with compassion, discretion, and a deep respect for your independence and privacy. We’re here to support you with daily routines while promoting your comfort, dignity, and wellbeing at all times.

 

What Is Personal Care?

Personal Care involves hands-on assistance with everyday activities related to personal hygiene, grooming, and physical health. It’s ideal for individuals who may be elderly, disabled, recovering from illness, or living with long-term conditions that affect their ability to manage these tasks alone.

 

A Person-Centred Approach to Care

At Gifted Hands, every care plan is carefully tailored to your unique preferences, routines, and needs. We take time to get to know you — understanding your likes, cultural considerations, and comfort levels — and adjust our care accordingly.

Your person-centred care plan will include:

  • Your preferred times for care routines
  • Any religious or cultural practices
  • Gender preferences for your carer
  • Your grooming, hygiene, and mobility needs
  • Communication and consent preferences

We believe in doing care with you, not just for you.

 

What Personal Care Includes

Our trained care professionals can support you with:

  • Bathing, showering, or bed baths
  • Toileting and continence care, including incontinence pads
  • Catheter care and stoma bag support
  • Oral hygiene, including denture care
  • Shaving, hair care, and grooming
  • Dressing and undressing, respecting privacy
  • Skin care and application of creams
  • Nail care (non-clinical trimming and cleaning)
  • Support with mobility, transfers, and positioning

We always maintain your dignity, modesty, and personal boundaries, ensuring you feel safe and respected.

 

Respecting Dignity and Preferences

We respect that personal care is deeply individual. That’s why we:

  • Honour gender preferences when assigning carers
  • Involve clients in every decision about their care
  • Uphold privacy and discretion at every stage
  • Provide support without rushing or judgement

We are here to empower, not take over — and to make each care moment feel comfortable and dignified.

 

Training and Professionalism

All Gifted Hands carers receive specialist training in:

  • Personal hygiene and infection control
  • Catheter and stoma care best practices
  • Incontinence management and skin integrity
  • Manual handling and safe transfers
  • Safeguarding and mental capacity awareness
  • Delivering dignified and respectful personal care

Our team is monitored and supported with ongoing training to ensure the highest standards of care.

 

Benefits of Personal Care at Home

Choosing our personal care service offers several benefits:

  • Stay independent in your own home
  • Receive care on your terms and schedule
  • Feel clean, comfortable, and confident
  • Maintain dignity and self-esteem
  • Reduce the risk of infections and skin issues
  • Gain emotional support and companionship
  • Relieve stress for family caregivers

 

Why Choose Gifted Hands Home Care?

  • Highly trained carers who provide sensitive, one-to-one support
  • Person-centred plans designed around your preferences
  • Specialist care for continence, catheter, and stoma needs
  • Focus on dignity, trust, and personal comfort
  • Flexible visits — from short daily calls to 24-hour support

At Gifted Hands, we don’t just assist with routines — we help you feel respected, refreshed, and in control of your care.

Why Choose Us

Why Families Trust Gifted Hands

At Gifted Hands, we go beyond basic care. We’re dedicated to creating meaningful relationships, building trust, and delivering care that enhances quality of life. With a focus on empathy, respect, and professionalism, we strive to be the helping hand families can count on – every day.

Trained Caregivers
95%
Clients Satisfaction
98%

Real Stories, Real Impact

What Our Clients Say

At Gifted Hands, our clients and their families are at the heart of everything we do. From daily care to specialised support, we’re proud to deliver services that truly make a difference. Here’s what some of our clients have shared about their experience with our compassionate and professional care team.

Susan M.
Susan M.

Horsham

Gifted Hands has been a true blessing for my mother. Their personal care team is incredibly kind, respectful, and reliable. She feels safe and cared for every single day.

Daniel R.
Daniel R.

Southwater

The companionship care my father receives has made a huge difference in his life. He’s happier, more engaged, and looks forward to their visits. Thank you for truly caring!

Karen T.
Karen T.

Billingshurst

We struggled to find someone who truly understood dementia care until we found Gifted Hands. Their team is patient, calm, and always professional. I now have peace of mind.

James L.
James L.

Pulborough

From helping with daily movement to preparing nutritious meals, the caregivers are exceptional. My aunt is now more independent and confident in her home.

Ready to Experience Compassionate, Reliable Home Care?

Let’s create a personalised care plan that brings comfort, dignity, and peace of mind to your loved one.