When someone you love is living with dementia, communication can become challenging—but it’s also more important than ever. At Gifted Hands Home Care, we understand that compassionate and patient communication is key to building trust, reducing confusion, and maintaining dignity.

Here are practical, caring tips to help you connect meaningfully with someone affected by dementia.

💡 1. Set the Scene for Success

A calm, familiar environment helps ease communication.

• Reduce distractions: turn off the TV or radio
• Maintain eye contact and get on their eye level
• Greet them by name and introduce yourself if needed
• Speak slowly and clearly, using a friendly tone

Tip: Make sure lighting is good and the person can hear and see you comfortably.

🧘 2. Be Patient and Reassuring

It may take time for them to process what you’re saying.

• Give them time to respond—don’t rush
• Be prepared to repeat or rephrase questions calmly
• Offer gentle reassurance and a warm touch if appropriate
• Don’t argue or correct them—redirect the conversation if they’re confused

Remember: It’s not about being right, but being kind.

🗨️ 3. Use Simple Words and Short Sentences

Keep it clear and straightforward.

• Ask one question at a time
• Avoid using complex language or giving too many choices
• Use gestures and visual cues to support your words (e.g. pointing or showing items)

Examples:
Instead of: “Would you like me to prepare your usual breakfast or try something different?”
Say: “Would you like toast or porridge?”

❤️ 4. Listen with Your Heart

Sometimes words aren’t everything.

• Watch their facial expressions and body language
• Acknowledge feelings, even if the words don’t make sense
• Let them know you’re listening, even when they struggle to speak

Tip: A smile, nod, or gentle hug can go a long way in showing you care.

🕰️ 5. Go with Their Reality

A person with dementia may talk about people, places, or events from the past—or things that aren’t real.

• Don’t insist on correcting them
• Join them in their world—ask gentle questions about what they’re sharing
• Use their memories as a way to connect and comfort them

📚 6. Use Visual Aids and Routines

Visual reminders and consistent routines can help reduce confusion.

• Label cupboards, drawers, or rooms with pictures and words
• Keep a photo calendar or memory board visible
• Follow a regular daily schedule to help them feel secure

💬 When Communication Breaks Down

• Take a break and return to the conversation later
• Stay calm and kind, even in frustration
• Consider music, photos, or touch as alternate ways to connect

🧑‍⚕️ How Gifted Hands Home Care Can Help

Our experienced carers are trained in dementia communication techniques and understand the emotional, social, and physical needs of those living with dementia. We offer:

• Personalised care plans
• Consistent and compassionate carers
• Emotional support for families and loved ones
• Specialist dementia care at home

📞 Let’s Support This Journey Together

Need help caring for someone with dementia? We’re here to guide, support, and care.

📧 info@giftedhandshomecare.co.uk
📞 01403 458894

Caring communication makes all the difference—let’s make it together.